Fortinet vpn client not receiving packets11/10/2023 ![]() ![]() > view-pcap no-dns-lookup yes no-port-lookup yes debug-pcap ikemgr.pcap Messages 5 and 6 onwards in the main mode and all the packets in the quick mode have their data payload encrypted: To view the main/aggressive and quick mode negotiations, it is possible to turn on pcaps for capturing these negotiations.For detailed logging, turn on the logging level to debug:.Use filters to narrow the scope of the captured traffic. Take packet captures to analyze the traffic.If incorrect, logs about the mismatch can be found under the system logs, or by using the following CLI command: If a clean-up rule is configured, the policy is configured usually from the external zone to the external zone. Usually this policy is not required if there is no clean-up rule configured on the box. Check that the policy is in place to permit IKE and IPSec applications. ![]() Check that the IKE identity is configured correctly.Check for the responses of the "Are you there?" messages from the peer in the system logs under the Monitor tab or under ikemgr logs. If pings have been blocked per security requirements, see if the other peer is responding to the main/aggressive mode messages, or the DPDs.Ensure that pings are enabled on the peer's external interface. ![]()
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